Your best solution is to contact the provider support chanel and explain - although I'd just tell them that you're running Windows 8. Summary: All of the above are guesses (except for the request for Device Manager screen shot - that might help narrow things down). I'm not sure if you want to experiment, but this looks like it might be support for your device from Huawei Important: You must complete all Activation steps before you can connect to the Internet using your laptop stick Open a Web browser and activate your laptop stick.Note: The connection manager auto-connects when opened unless this option is disabled within the menu. The Connection Manager will open and connect to the T-Mobile network.After the Connection Manger is installed, click Finish to exit the wizard.
Follow the on-screen instructions to install the Connection Manager.The T-Mobile Connection Manager Wizard will open.Note: If your computer does not begin installing the Connection Manager automatically, go to My Computer, right-click webConnect Mg and click AutoRun.exe. Insert the laptop stick into a USB port on your computer.To install the Connection Manager on your computer, follow these steps: Install the T-Mobile Connection Manager for Microsoft Windows The crumbs I found led me to firmware and webConnect manager - but I could not dig any deeper.ĭOC-1503 > USB laptop stick & netbook troubleshootingĭOC-1698 > Software update: T-Mobile webConnect ManagerĭOC-4481 > How tos: T-Mobile Connection ManagerĭOC-3593 > How tos: T-Mobile USB Laptop StickĭOC-3819 > Software procedures: T-Mobile webConnect Manager MBB or USB laptop stick is the best I could guess (given that the others are Jet and Rocket) - don't install the driver/firmware for a different device! T-Mobile search doesn't find E352, but it does find Laptop sticks - go figure. The fact that this might be a proprietary device (not sure if you're on T-Mobile) adds to the dilemma. > please post a screen shot of Device Manager showing Network, Other Devices, or any devices with a problem The difficulty is finding the way to install the driver(s) or getting Win10 to recognize them if they are in fact installed There shouldn't be any technical issue that I can think of, other than the driver(s) aren't loaded (hence you only see the mini SDcard). I don't have an account, so I can't see all the details. I'm sure you can search as well as I can, but maybe, just maybe there's a nugget in this post.Ī quick look at T-Mobile kind of points you in the right direction.
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